Frequently Asked Questions
General
By appointment only.
You can submit your application online at https://www.alturasfilmore.com/
Once you upload all the necessary information, we’ll work on your application quickly! Approval typically takes anywhere from 1-7 business days. We’ll keep you in the loop throughout the process!
We provide 12 month lease terms.
We’ve got several convenient payment options for you! You can pay your rent online, via WIPS, with a money order, or by check. Choose the method that works best for you!
Flex allows you to schedule your monthly payment into two smaller payments, giving you greater financial flexibility. Full monthly rent payments are provided to the property by Flex on the 1st. Sign up is available directly in your RentCafe resident portal and is reviewed for approval by Flex. Flex charges a monthly membership fee based on the amount of the credit line that is approved. The monthly membership fee is up to $14.99. A bill payment fee of 1% of your total rent is also charged, additional card processing fees apply when using a credit card.
No, you are not required to purchase renter's insurance, but we highly recommend it for your peace of mind!
Currently, all utilities are the resident's responsibility, so they’re not included in your rent.
To set up your utilities, please note that gas and electricity are sub metered and billed back to residents. Water, trash, and sewer are charged at a flat rate of $45.
You can use Frontier Communications or Spectrum Communications for your internet or cable services.
Amenities
Our property offers a relaxing pool and an on-site laundry room for your convenience.
Yes, parking is available exclusively for lease signers in the community, with a parking fee of $40.
We offer an on-site laundry room for residents.
Pet Policy
Yes, we’re proud to be a pet-friendly community! Plus, the closest dog park is Fillmore Dog Park.
Location
Our community is unique because of its convenient proximity to local schools and shopping centers. We are dedicated to maintaining a professional atmosphere and building strong relationships with our residents, creating a supportive and welcoming environment.
We are located in the Fillmore Unified School District.
The nearest shopping Balden Towne Plaza.
Maintenance
Yes, we have on-site maintenance available for after-hour emergencies.
For maintenance issues, please contact our after-hours maintenance team at (844) 565-1697 for emergencies.
No, you don't need to be present for a service technician to perform work, as we do not maintain the mobile homes or RVs since residents own them.
Didn't find an answer?
Our team is always ready to answer your questions.